On Site Printer Service
List of Serviceable equipment:

Laser Printers
• Lexmark
• Hewlett Packard
• Kyocera
• Kentek
• Tally


Dot Matrix Printers
• Lexmark
• Printronix
• Tally

Thermal Printers
• Zebra
• Datamax
• Data South/Code Writer
• Sato
• Tec

Other
• PC's
• MICR encoders
• Check/MO Equipment
• Label Applicators
• Shredders

Service Time
Customized programs from 5 x 8 (five days/week, with hours/day) up to 7 x 24 (24 hours/day) are available. Depot repair service is also available through our special quote. These can be specified by equipment, if desired.

Response Time
Standard service call response time is 2 hours by phone and 4 hours average on-site with remote areas slightly longer. Equipment responses can be customized (shorter response time) and prioritized on the critical nature of the breakdown.

Preventative Maintenance
Our service focus in minimizing system downtime through quick response and preventative maintenance. We emphasize PM service calls, based on the manufactures' specs, as part of our overall service offering.

Help Desk Service
We have in place a toll free customer Help Desk staffed from 8:00 a.m. to 8:00 p.m. EST to assist customers with problems or questions on systems.

 
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